Frequently Asked Questions

Milk tea is a beloved beverage that blends tea with milk (or a milk alternative) for a rich, creamy flavor. While there are many variations across different cultures, Hong Kong–style milk tea is one of the most iconic. It originated during British colonial rule and was inspired by British afternoon tea. Locals began blending strong black tea with evaporated or condensed milk, creating a bold, silky drink that became a staple of Hong Kong cafés and street stalls.

At PureniTea, we honor that tradition by reimagining milk tea in a healthier, more convenient way — inspired by Asian flavors, crafted with clean ingredients, and made for modern wellness.

Yes — most milk teas contain tea, which naturally has caffeine. However, the amount depends on the tea base used. For example, matcha and black tea have higher caffeine levels than herbal blends.

Our instant milk tea powder distinguishes itself in several ways. Firstly, we prioritize health-conscious choices by using natural sweeteners like allulose and honey, eliminating excessive sugars commonly found in boba shop drinks. Additionally, our product is dairy-free, offering a lighter option for those with lactose intolerance. We've selected premium ingredients, including pasture-raised, grass fed, hormone-free collagen peptides that are highly bioavailable and easy to digest source of protein. Moreover, our powder is versatile; you can enjoy it not only as boba tea but also as hot/cold lattes, shakes, or smoothies. It's a convenient and customizable solution designed to align with your well-being goals.

Our instant milk tea powder is lightly sweetened using a blend of natural sweeteners, including allulose and honey powder. Allulose is a rare sugar that naturally occurs in fruits like figs and raisins that imparts the sweetness of traditional sugar without the added calories. The inclusion of honey powder not only enhances the taste but also brings with it the natural goodness of antioxidants. Together, these sweeteners provide a balanced and delicious flavor profile without the need for excessive sugars. You can also customize the sweetness level to suit your taste preferences.

No, we pride ourselves on using natural and high-quality ingredients. Our instant milk tea powder is free from artificial sugars, flavors, additives, colors, and preservatives. We also take pride in our products being non-GMO and gluten-free.

PureniTea was created by a pharmacist that prioritizes consumer safety through rigorous quality control measures. Each batch undergoes thorough third-party testing, including nutritional analysis, microbiological assessments, and heavy metal screening, ensuring that our product not only meets but exceeds safety standards. Our commitment to transparency means that detailed information on these testing processes is readily available. 

Our instant milk tea powder is designed for quick and convenient preparation. Simply mix the powder with hot or warm water, and you'll have a delightful beverage ready in seconds — perfect for busy lifestyles. For an even creamier consistency, you can consider using milk as an alternative to water. Please note that tapioca pearls are not included in the powder, allowing you the flexibility to customize your drink with your preferred additions.

Nope! Our formula is designed to dissolve effortlessly — just stir or shake with warm or hot water for a smooth, creamy latte. An electric frother is optional if you want that extra café-style foam, but definitely not required!

We love our product and hope you do too! We offer a 30-day happiness guarantee on your first order. If you try PureniTea and don't like it, please email us at info@purenitea.com with your order number and we will refund you, no questions asked. We're always in the constant pursuit to be a better brand, so we want to know your feedback. Thank you for your support!

At this time, we’re only shipping within the U.S., but we’re exploring options for global fans soon!